We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.

We process your data to:

Help our services deliver more useful, customised content such as more relevant search results;

· Improve the quality of our services and develop new ones;

· Improve security by protecting against fraud and abuse; and

· Partners that use your data for examination purposes.

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. 

The GDPR provides the following rights for individuals:

1.  The right to be informed

2.  The right of access

3.  The right to rectification

4.  The right to erasure

5.  The right to restrict processing

6.  The right to data portability

7.  The right to object

8. Rights in relation to automated decision-making and profiling

CONTACT:

ELAINE PRICE

PRICELESS HOSPITALITY TRAINING SOLUTIONS LTD

23 CANON DRIVE

COVENTRY

CV7 9HJ

For detailed information on these rights, please read the information provided at www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

The bases on which we process information about you

·  The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

·  If a basis on which we process your personal information is no longer relevant then we will immediately stop processing your data.

·  Should the basis change, if required by law, we will notify you of the change and of any new basis under which we have determined that we can continue to process your information.

·  Our lawful basis for processing is Consent.

·  Personal data shall be obtained and processed only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes. All processing of personal data is performed in line with the reasonable expectations of the individual/s concerned and is done to provide requested services and products.

Information we process with your consent

·  Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, you provide your consent to us to process information that may be personal information.

·  Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

·  Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

·  We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

Information we process because we have a legal obligation

·  We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

·  For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

·  This may include your personal information.

Complaining

·  When we receive a complaint, we record all the information you have given to us.

·  We use that information to resolve your complaint.

·  If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

·  We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Complaints regarding content on our website

·  We monitor, moderate and control all content published on our website.

·  If you complain about any of the content on our website, we shall investigate your complaint if a legitimate issue, problem or risk is brought to our attention.

·  If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

·  Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

·  If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Affiliate and business partner information

·  This is information given to us by you in your capacity as an affiliate of us or as a business partner.

·  Although we do not disclose your personal information to any third party (except as set out in this notice), we receive data that is indirectly made up from your personal information from third parties whose services we use.

·  Due to the nature of our business, we are provided with personally identifiable information, from third parties, in response to service and product requests.

Third parties from whom we obtain personal data are:

·  First Medical Training

·  Highfield 

The website is hosted in England, UK.

Access to your personal information

·  At any time you may request to review or update personally identifiable information that we hold about you, by contacting elaine.price@pricelesshts.co.uk

·  After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you. We will endeavour to provide this information to you without undue delay.

Removal of your information

·  If you wish us to remove/delete any personally identifiable information from our website or that we hold, you may contact the company at elaine.price@pricelesshts.co.uk

Verification of your information

· When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

How you can complain

·  If you are not happy with our privacy policy, or any other content on this website, you can contact us by email. Our address is elaine.price@pricelesshts.co.uk

·  We strive to handle complaints promptly, efficiently, respectfully and with a view to a satisfactory outcome for all parties involved.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

·  to provide you with the products and/or services you have requested;

·  to comply with other law, including for the period demanded by our tax authorities;

·  to support a claim or defence in court.

Compliance with the law

·  Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you.

· However, ultimately it is your choice as to whether you wish to use our website.

Review of this privacy policy

·  We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

·  If you have any questions regarding our privacy policy, please contact us at elaine.price@pricelesshts.co.uk.